Frequently Asked Questions
Why buy a used bike?
Buying a used bike from Pedal Revive offers fantastic value, allowing you to get a high-quality bike from a top brand at a significantly lower price than new. It's also a sustainable choice that reduces waste and environmental impact. Plus, every bike we sell is professionally inspected and serviced, giving you peace of mind.
How do you determine the condition of the bikes?
Our experienced mechanics perform a multi-point inspection covering the frame, components, wheels, and overall functionality. We then categorize bikes as Excellent, Good, or Fair based on cosmetic wear and mechanical condition. We provide detailed descriptions and photos for each bike. You can learn more on our Condition Guide page.
What should I look for when buying a used bike online?
Key things include:
- Frame Integrity: Look closely at photos for cracks, dents, or significant damage, especially around welds and junctions.
- Component Wear: Check descriptions and photos for wear on the drivetrain (chainrings, cassette, chain), brake pads, and tires.
- Condition Description: Read our condition rating and detailed description carefully.
- Sizing: Ensure the frame size listed matches your needs. Consult manufacturer size charts if unsure.
- Photos: Examine all provided photos from different angles.
We strive to make this easy by providing transparent information for every bike.
What is your return policy?
We offer a **30-day free return policy** for bikes shipped within the contiguous USA. If you're not satisfied, you can return the bike within 30 days of delivery for a full refund, provided it's in the same condition as received (allowing for reasonable test riding). Please see our full Returns Policy page for details and instructions.
How much is shipping?
We offer **FREE standard ground shipping** on all bike orders within the contiguous United States (USA)!
How long does shipping take?
Please allow 1-3 business days for handling and processing. After shipment, standard ground delivery typically takes 7-10 business days within the contiguous US. You'll receive tracking information within 24-48 hours of shipment. See our Shipping Policy for more details.
Do the bikes require assembly?
To ensure safe shipping, bikes are partially disassembled and carefully packed. You will typically need to perform some minor assembly upon arrival, such as attaching the handlebars, front wheel, seatpost, and pedals. We recommend having basic bike tools available or taking the bike to a local shop for professional assembly if you're unsure.
How do I know what size bike to get?
Bike sizing depends on the manufacturer, model, and your body measurements (like height and inseam). We list the frame size (e.g., S, M, L, XL) in the product details. We highly recommend checking the original manufacturer's size chart for the specific model year listed, or comparing the geometry numbers (if available on the product page) to a bike you know fits well. If you're unsure, feel free to contact us for guidance.